“The business conditions were different when we initially set out our Sustainability Agenda,” says Maurice O’Connor, Manager of Sustainability and Sourcing at ESB ICT. “Carbon footprint reduction was the prime driver. Now cost control has become a major part of how we do business and web conferencing is seen as contributing significantly to that. We went to market to look for a solution to both challenges, and functionally and commercially, eircom’s was the most advantageous service for us.”