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AIB
VoIP delivers bottom-line business benefits
Few organisations ask more of their ICT systems than financial institutions, where the quality and reliability of all technology supporting business operations must be impeccable. When AIB Group decided to redevelop its Dublin headquarters, it saw the opportunity to analyse and improve the efficiency of its systems and processes. One technology emerged as an obvious candidate for the re-designed enterprise IT systems: VoIP, with its clear potential for cost reduction. See how AIB has improved staff performance, morale and most importantly, significantly improved customer service View video
“The AIB and eircom teams benefited from structured programme management to deliver the new network on time and on budget, while meeting demanding test criteria for quality, performance, reliability and resilience”
Paul Williams, IT Executive, AIB
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